My daughter, K3EXO, and my wife, WE7CAT, just activated a peak W7W/MC-079. All the logging seems correct, but when I click on her call sign on the Gilbert Peak page on SOTLAS, it says “activator not found in database”. Both my wife and my daughter changed their call signs earlier in the year. Under their account management page, they both have their new call signs listed first as the “callsign” and their old calls listed as “other call used”. So I can’t figure out why it is working for my wife, but not my daughter. If I type in KJ7EXO (my daughter’s prior call), it does bring up all of her activations correctly, but if I type in my wife’s old call (KJ7DWJ), it says activator not found in database.
It seems like they might have their old and new calls reversed on the “edit account” page, but they don’t.
I don’t know if it is in the SOTLAS program, or in the SOTA database. Any thoughts on what we are doing wrong?