The database is still not working correctly but it is much better than it was. I have been able to stay logged in for the full inactive timeout of 10mins on many occasions and I have been kicked out early. I’m not sure how much of the early timeout is just the excess load.
I’ll be working with the hosts on the problems starting next Monday so that we can get the problems fixed and build some future capacity increases into our services.
This means that we will have to live with less than perfect performance till next week. From my experiences however, it works fine for CSV uploading. There’s no problem in trying to use the system other than it being annoying having to log in many times. Most of what you need can be done without being logged in anyway.
As I said before, the web server is having problems, but the database and data is on a separate system and is backed up to a third system.
I’d would like to thank the many people who have offered help and suggestions and kind words.
I’ve closed the other topic as it has served its purpose.