The server the DB webapp runs on is misbehaving. This means that you will get forcibly logged out after a short time instead of 10mins of inactivity. It also means it is nigh on impossible to submit activations or chases.
Please do not try to log in and submit data until further notice. The hosting company is aware and is working on this. It will speed things up if you don’t try to log in. That gives the host’s staff a chance to view cleaner logs of just their activity without all sorts of other noise appearing.
I’ll say that again, don’t log in till you see a fixed message from me. I’ll have a look at the access logs later to see who was unable to follow this request
Database dude (trying to fix this for you, earn a living with recalcitrant customers and have new furniture delivered at the same time.)