hi can anyone help me I am trying to log in to sotawatch2 with my callsign and my password has it say to do but it keeps coming up failed so I register all my details again plus I give my self a new password but it still not working please can anyone help me because I chase sota lot in my spare time help where I can
Steven, just stop for a moment please. If you have an account as 2W0JYN and you try to create another 2W0JYN then it wont work. Otherwise anyone could come along and reregister your account and become you.
We have successfully recovered your old account from the old reflector and got you working on this new reflector. That required deleting 2 erroneous accounts and fixing the email address to the new one you are using. OK. Task one done.
As you had an account on SOTAwatch before then you still have that account. You should (note should) still be able to login. However, it’s easy to mistype or forget the password etc. and then you’re stuck. I saw you emailed Jon about this and given you were already having reflector issues we’ve all assumed you were still talking about the reflector not SOTAwatch. It’s worth stating that if you don’t get a reply from anyone on the MT then there’s nobody about to reply. If you use the webform to contact us then we are 99.999999999999% guaranteed to get the message unlike email which still fails far too often. We try to answer all issues ASAP but it’s Sunday and even the MT like to take a break. We already had 7 new users sign up this Saturday&Sunday alone.
I will prod Jon directly about this and ask him to clean up the account. He’ll mail you when you can try again.
I’ve had a similar problem trying to register but turns out it doesn’t like the apostrophe in my surname! Though I’d mention it in case anyone else has the problem.