As you’ve probably noticed, the SOTA database is now back in the land of the living.
To cut a long story short, the database had been hosted by a 3rd party company, WebHost4Life, in the USA. Two weeks ago they decided to move us onto a new server, and completely messed everything up. There were problems with the DNS, web server, database server, and control panel, which meant that we were unable to do much to fix the problems (We couldn’t even take a backup of our database). Their support desk, although very polite, took days to look into the issues, and seemed to break more than they fixed.
Eventually the decision was reluctantly taken to move to another hosting company, aspnethosting.co.uk . Their data centre is at Manchester University in the UK.
It took a few days to get everything recovered from our backup files and set up on the new server. There were a few glitches on the way, including running out of disk space, and needing to upgrade the server to ASP.Net Version 4. The new ISP was fast to respond and sorted out the issues very efficiently.
When the database came back yesterday, a few minor problems were found. Most of these have now been sorted, including automatic logouts occuring every few seconds (This was because the ISP needed to reenable session-state after upgrading the server), and some out of date summit and scoring data.
Remaining issues that I know of are:
Out of date User Details - This will be fixed tonight. If you find your password doesnt work, please try again tomorrow.
Emails not being sent when a password is changed - We need to make some minor changes for the new email server. Should be sorted tonight.
If you spot any other problems, please send an email to firstname.lastname@example.org
Thank you everyone for your patience and helpful comments.